Samsung is better known for its consumer electronics and mobile phones, despite the company having a presence in the communications market for almost 20 years. The OfficeServ 7100 is Samsung Communications’ latest addition to its series of “convergence telecommunications solutions” products.
The 7100 is a rack-mount device and is designed for customisation -- both initially and later as your requirements grow. The basic cabinet supports three slots, one of which carries the main CPU. The CPU is a 375MHz Mindspeed M82511G processor running a Linux OS. Software and messages are stored on a MMC card which allows for service staff to quickly replace or update in a moment if required. Lesser adjustments can be made via a Web interface, either via LAN or the Internet. The other slots may carry a variety of ports depending on the needs of the individual business with support for four to 32 stations depending on the type of device attached. The 7100 supports multiple telephony standards. In addition to IP telephony, standard PSTN telephony is supported in both digital and analog forms and there is also the capacityto handle e-mail and soft phone connections and wireless services.
Handsets
The handsets supplied for are both stylish and functional. Display angles can be set to suit the user and buttons are well spaced and show great consistency between phone models.The voice quality of all the phones supplied was excellent. Not surprisingly, we did find a little static if we took the wireless models (the SMT-W5100) to a separate concretelined room. The wireless phones link to the server via an access point supporting both 802.11a and 802.11 b/g wireless networking. Overall the handset performance is very pleasing